Help centre
How can we help?
44 answers about hiring, selling services, escrow, payouts and keeping your account safe.

Getting started
5 articlesFor clients
11 articles- How to post a project
- Writing a job post that gets great proposals
- Reviewing proposals and shortlisting
- Inviting a freelancer to your job
- Sending an offer with milestones
- Funding milestones and paying invoices
- Approving work or asking for changes
- Buying a ready-made service
- Adding extras to a service order
- Giving a bonus and leaving a review
- Pausing or ending a contract
For freelancers
8 articlesPayments & fees
6 articlesEscrow & disputes
4 articlesAccount & security
6 articlesTrust & privacy
4 articlesStill need help?
Our support team usually replies within a few hours on working days.